Select your font size 
 
about us products & services consulting & support news & events contact us
On a Mac, you might one day find that your account settings have been reset to the default, and documents are not where you expect. We can help you fix this common problem.

Lost account data - USA

print this article 
 

If a Mac OS X system's settings have been reset to the defaults and its documents have been moved after the computer has been turned on or woken up from sleep, it can indicate that the account's home folder has been renamed, that there may be a permissions issue, or an issue with FileVault if it has been enabled for that account.

Depending on the situation, this issue can be fixed by methods including:

  • Opening the Users folder on the hard disk and renaming folders so that the folder containing the account's data has the former name of the folder with the house icon. After this has been done, a tool such as ChangeShortName can be used to properly change this account's name.
  • If FileVault is enabled, using the Disk Utility in the /Applications/Utilities/ folder to repair the image containing it.
  • If the home folder is on a secondary partition or external drive, connecting that drive to the computer or mounting the partition, and then logging out and back in.
  • Open the NetInfo Manager in the /Applications/Utilities/ folder, changing the home property of the user account in question to point to the desired location and only that property, followed by logging out and back in.
  • For a situtation in which the computer produces permission denied messages, open the Terminal application in the /Applications/Utilities/ folder and running:

sudo chown -R $UID ~/

followed by a space. This command will prompt for a password, which will not produce anything in the Terminal window while it is being typed. If the folder still can't be accessed, run 'chmod -R u+rwX ~/ in the Terminal, log out, and log back in.

Most Recent Website and Regional Updates

 Corporate Services Within British Columbia
Premium technical support, software development and technical writing services.

 
 Remember Fido. Sign on for Unlimited Tech Support + Maintenance TODAY.
Once upon a time Fido sold unlimited cell phone usage plans for $40/month and no commitment. When former competitor Rogers bought Fido, they stopped selling unlimited usage plans. Existing unlimited usage plans subsequently became extremely valuable.

 
 There's Only ONE Good Tech Support Company in Vancouver
Ignore the other Google results, because there's only ONE Tech Support Company in Vancouver! And our head office is in Surrey.

 

Google
 
Web transparen.com

Contact Information

Related Information

Manually allocating CPU usage
Speeding up long or complicated tasks in Mac OS X
Moving or renaming home folder
This article explains the options and process of moving or renaming an account's home folder.
Error -1309 when copying files
This article explains the cause of -1309 errors when files are copied in Mac OS X, and how to deal with them.
Unwanted Mac OS X startup modes
Dealing with unwanted startup modes
Finding the images used by the screensaver
Finding the location of the images used in the Mac OS X screensaver
Finder or application window offscreen
Making offscreen windows visible
Repairing Macintosh disks
Repairing directory structures and recovering deleted items on Mac disks.
Unusual display settings
After a keyboard shortcut was inadvertently pressed, you may find that the computer's display settings have been changed; if this has happened, we can help you fix it.
System Preferences icon change
System Preferences icon changes to contain light switch
Invisible Volumes folder
In Mac OS X under some conditions, you may find that space is being taken up by an invisible Volumes folder and/or disk names are different in different locations. We can help you with this.
Internet Connect reminder
Disabling the Internet connection reminder
Desktop & Screen Saver pane of System Preferences quits
Deal with an issue preventing desktop and screen saver settings being changed in Mac OS X.
Busy file
If you've a download or file transfer was stopped midway through, one or more files may be left behind which the Finder still reports as being in use. We can help you delete these files.
Macintosh Technical Support
Transparen provides remote technical support for Macintosh, Apple, iBook, and PowerBook.
  ALABAMA AL
ALASKA AK
AMERICAN SAMOA AS
ARIZONA AZ
ARKANSAS AR
CALIFORNIA CA
COLORADO CO
CONNECTICUT CT
DELAWARE DE
DISTRICT OF COLUMBIA DC
FEDERATED STATES OF MICRONESIA FM
FLORIDA FL
GEORGIA GA
GUAM GU
HAWAII HI
IDAHO ID
ILLINOIS IL
INDIANA IN
IOWA IA
KANSAS KS
KENTUCKY KY
LOUISIANA LA
MAINE ME
MARSHALL ISLANDS MH
MARYLAND MD
MASSACHUSETTS MA
MICHIGAN MI
MINNESOTA MN
MISSISSIPPI MS
MISSOURI MO
MONTANA MT
NEBRASKA NE
NEVADA NV
NEW HAMPSHIRE NH
NEW JERSEY NJ
NEW MEXICO NM
NEW YORK NY
NORTH CAROLINA NC
NORTH DAKOTA ND
NORTHERN MARIANA ISLANDS MP
OHIO OH
OKLAHOMA OK
OREGON OR
PALAU PW
PENNSYLVANIA PA
PUERTO RICO PR
RHODE ISLAND RI
SOUTH CAROLINA SC
SOUTH DAKOTA SD
TENNESSEE TN
TEXAS TX
UTAH UT
VERMONT VT
VIRGIN ISLANDS VI
VIRGINIA VA
WASHINGTON WA
WEST VIRGINIA WV
WISCONSIN WI
WYOMING WY
 
 
E C M | © 2003-2007 Transparen Corp.      

Standardized Services: Data Recovery Service / Creative Services / Premium Web Hosting Services / System Administration Tech Support Services
Recent Projects: Full-Service Mortgage and Financing Company / System to manage flights from Vancouver to Tofino / Photo exchange verification service
Our Vancouver BC Server Proudly Hosts: automated parking and revenue control systems, leafside lane at southlands, cost effective alternative power sources, the photo genie, pacific forage bag supply, sunburst medical, neosonic design, roger mahler photography - passionate, intriguing, desirable, the connection between east and west, affordable flights to victoria and tofino, low interest mortgage brokers in vancouver, richmond, surrey, toronto, mortgage brokers in calgary
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho State, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming